Customer Service

If you have any questions please read through our general information under first, if you can not find the information you need there please contact our customer service with your questions.

Contact Contact Customer Service

General Information

Shopping on our website is fast, easy and secure. All the items you see are available to buy online with world wide delivery options. How to shop?

Payment

All credit card information uses industry-standard Secure Sockets Layer (SSL) and passes directly to our payment processor and is never stored by us. Your security is our first priority.

Available Payment Methods: We accept Credit/Debit Card, Bank Transfer or PayPal.

Payment

Shipping and delivery

We offer shipping to most countries world wide.

Shipping cost : An estimated shipping cost will show when you add a product into the shopping cart, the actual shipping cost and alternative shipping options are displayed during checkout, before entering your payment information.

Shipping time and online tracking: You will find information on shipping times and shipping tracking websites for your country on our Shipping and tracking page

Return or exchange an item

If you are not completely satisfied with your order you may return purchased item(s) under our 14-day return policy. Returns policy

Promotions and Discounts

Active shopper discount: We offer discounts for active shoppers at our store, the level of discount is based on how much you have shopped for at our store during the last year.

Discount level: The discount is applied automatically to your order total at checkout and you can view your personal discount level in the "My Account" page.

Free shipping promotions : During campaign periods we offer a selection of individual products with free world wide shipping.

Gift vouchers and discount coupon codes: If you have a gift certificate or discount coupon code you can use it on the shopping cart page by typing in your discount code and pressing the "Cash In" button.

Free gift promotions: During campaign periods we offer free products as gifts along with the purchase of specially selected products. (The free gift(s) and the conditions is shown on the selected products information pages)

Privacy

Registered information is only used to send you merchandise and information from our webshop and are not made available to 3 parties. Privacy policy